Strongly Agree

Agree

Neither agree not disagree

Disagree

Don’t know/can’t answer

My child is happy at Twin Oaks

67%

22%

6%

3%

3%

My child feels listened to and safe at Twin Oaks

58%

25%

11%

6%

0

The curriculum at twin Oaks engages my child

44%

39%

14%

0

3%

The school deals appropriately with bullying

22%

25%

14%

6%

My child has had no experience of bullying 33%

My child is progressing well in school

69%

25%

0

6%

0

My child is well supported in their learning at school

72%

19%

3%

6%

0

School communicates with me well about activities and events

58%

31%

6%

6%

0%

I find it easy as a parent/carer to approach the school with questions or concerns

53%

36%

8%

0

3%

I would recommend the school to others

Yes

No

Unsure

86%

0%

14%

What works well

Suggestions for improvements

What are we going to do?

They do everything in the best possible way and are always willing to listen.

Remind parents to use appropriate language at pick up/drop off and around school

We will send out reminders to parents and add reminders to the newsletter about this. 

Looking after the safety of the children

Install air conditioners in children's classrooms, as well as awnings on the playground to protect from rain or sun

We will look into whether any funding is available for air conditioning units, unfortunately it is not possible from our current budget.  Additional shade in the playground would certainly be useful.  We will talk to the PTA about this as this is something we can fundraise for through school events. 

Consideration of each case individually

Hold parents’ events at different times

We will look into how we can do these.  We like to hold events with children present as much as possible which does restrict when we can do them, and staff have their own child care commitments which can make evening events a challenge.  We will work as a staff team to see what we can offer and possibly record some sessions so parents can watch them at convenient times.

I think that because there is only one class per year most members of staff know most children by name which is very helpful as it makes the children feel safe and looked after.

Improve the club offer

We are trying to do this and will continue to do so.  With limited take up for some offered clubs we have had to cancel them.  Teachers also give up their own time to do these and with a busy teaching commitment already it is sometimes just not possible to offer more.  We have reached out to outside providers to run clubs and will continue to look for what else is on offer.

Tailoring the support for each child’s needs

I do not think the school lunches are adequate.

We have a new caterer!  Nourish now provide our school meals.  We hope you notice a difference.

I think there are lots of opportunities for parents to be involved at the school which adds to the community

Support SEN training for all staff

As a staff team we are committed to ongoing training for all.  This term we have worked with the local educational psychologist to further develop our understanding of how children learn and how to work with them to overcome challenges they might face.  This year we are working closely with the Lewisham SEND team to further develop staff understanding of neurodiversity.

I think Miss French is incredible with the work she does with vulnerable or struggling pupils and if you could afford it you should have 10 of her!

Teach the children more about respecting parents at home

Teaching children to respect everyone is a large part of the work we do with our children every day.  We would always encourage parents to come and talk to us if they feel they need further support at home as there are place we can signpost you to. 

I feel that almost every member of staff I have met genuinely love their job and enjoys working with our children.

Not just reward the badly-behaved children.

We are constantly working on our policies and procedures around behaviour.  We do a lot to celebrate those children who are always doing the right thing there are individual and class rewards regularly as well as the green card rewards each term.  Please talk to class teachers to find out what rewards the children are receiving. 

I think staff go to long lengths to ensure wherever possible that children do not feel pressured or stressed by exams and assessments.

Looking at the reports. Grammar, punctuation and spelling needs to be improved.

Miss Bibi leads on English across the school and she worked with all teachers to introduce new approaches to spelling at the end of last year. Grammar teaching forms important parts of our writing curriculum and teachers are working hard on this every day.  We will continue to support the children to achieve age related expectations in all subject areas as they move through the school.

I think staff are broadly very understanding when it comes to rules around uniform PE and similar which is really helpful- you don’t feel judged as a parent if you have a really hectic morning

A more community felt newsletter, it feels like a lot of information but not a lot of context. It would be nice to understand a lot more about what’s going on at the school

We try to include information from across the school in the newsletter so parents can understand what is happening in different classes.  We always include information about events that are happening locally when we are informed of these as well as trying to give notice to parents about upcoming school and local events.  If there is something particular you would like to see in the newsletter please let us know.

I feel like a lot is being done to upgrade the playground, which is really encouraging as my child loves outdoor play

Knowing which week it is for school dinners, you have a menu, but I don't know what week it is on.

The menus are on the website and are supplied to us by the catering company.  The week they refer to is on the left hand side  https://www.twinoaks.lewisham.sch.uk/Parents-Info/School-Dinners/

This week began on 8^th September so we are on Week 2

It’s very supportive on personal issues we may have as family and they are really helpful

I feel like the amount of trips and enrichment activity is not evenly spread across the school

We will work with the staff team to book more trips and visits.  Some teachers really love them and some year group curriculum’s lend themselves well to trips.  We will continue to develop our offer and look at making it more consistent across the year groups.

Good at smiling in morning

Sporting activities

Settling new children in really quickly

Engagement and welfare of with the pupils.

What works well

Suggestions for improvements

What are we going to do?

Always caring and asking questions

Teaching assistants available for parents’ evenings

Unfortunately, our Teaching Assistants often have other commitments after school, and are not available for the lengths of time the teachers are.  If you would ever like time to speak with a teaching assistant, please do let us know and we will do our best to facilitate this during the school day,

All is good!

A formalised parents evening, book a slot and speak with the teacher.

We have these!  Have a look on our calendar to find out when these are.  You are also welcome to come and look at your child’s books and speak with teachers whenever you want to.  Just talk to them and they will book in a time with you.

It’s very supportive on personal issues we may have as family and they are really helpful

Keeping the same teachers, not changing them and be fair with all pupils always

Teachers move around from school to school for various reasons. This year a number of our teachers moved away from the local area and some have moved for a promotion.  We would not want to stop people doing this.  We do our best to always ensure we have high quality staff, so if someone does leave, we get someone new and great to take their place.

We accept that last year’s Reception teaching was challenging as we had a far higher number of teachers than was ideal.  Ms Ristic was a fantastic find, but she has also moved on to a promotion so we were not able to keep her with us.

We do our best to be fair with our children. Sometimes this does not mean always doing the same thing for every child.  If you feel we have not been fair, we are always very happy to talk to you about your child.  We won’t talk to you about someone else’s child though.  

You go above and beyond to support my child!

Let her engage more in books reading and explanations from the books

Reading is really important to us.  Children should be taking books home every day and engaging with these.  They are also taught reading and writing through high quality texts in the classroom.  Please talk to class teachers about the books the children are working from.  You should also find these on the class letters each term.

Suggestions for improvements

What are we going to do?

Spend longer on history and have it worked into the English curriculum

Teachers work hard to make lessons cross curricular to ensure that there is time spent on all the core and foundation subjects.  Children have used high quality texts linked to topics like the second World War, the Stone Age, the Ancient Egyptians as well as many more to develop our history knowledge through English.  We will look at how we can communicate this better with you.

I think sometimes the school doesn’t have an appropriate amount of resources

Don’t worry – we do have enough resources.  Sometimes we need to share and be creative, but we do use our budget to ensure we have sufficient.  We often encourage children to work together and share resources – particularly in maths – so they can talk through their thinking.

I haven’t heard of any music work

We have engaged with a range of musicians though out the year and different classes have had different opportunities.  We will try to work in some of the singing the children do with our visiting opera singer into class assemblies.  Children all have the chance to perform to parents each year in an end of term concert or performance and many children sang at the O2 which the parents were invited to as well.  Children learning a musical instrument in school also had the chance to perform to parents at the end of last term.

This year we have the drumming teacher back in school so parents in Years 3 and 4 will be invited in to hear their work this year as well. 

More equipment for the playground

Absolutely.  We will continue to develop the play we have going on in our playground across the year. 

More homework that has to be handed in on time or homework projects

We will continue to look at our homework expectations.  Some parents find homework projects very stressful, while some really relish them.  We need to find a balance.  We’ll talk as a staff team about what we can do. 

Science and the natural world. For example, recycling, bug houses, basic science experiments.

All of these things are in our curriculum.  We need to work on how we share this better with you! 

Suggestions for improvements

What are we going to do?

Sometimes we don’t get enough notice about events

We try to give parents and carers as much notice about events as possible.  Big events are already published on our calendar.  The Newsletter contains a dates for diaries section, and we put notices about upcoming events in there too.   Class letters have dates of class assemblies on already.

We will often send a text on the morning of an event, but we will have sent details about it prior to that.   

https://www.twinoaks.lewisham.sch.uk/Calendar/

https://www.twinoaks.lewisham.sch.uk/News/Newsletters/

What events would you like to see?

What are we going to do?

Free events

We do our best to run as many free events as possible.  Some events we do are to raise money for school – we need to charge for these!  For some events we make a small charge so that we can cover the cost of refreshments and prizes.

More after school activities

We run a number of after school events across the year.  We will look into more we can offer, but please be aware that these events all rely on staff volunteering to run, support or join them.  The PTFA have organised a number of events in the past and is always looking for more help, so if this is something you would be interested in please leave your details at the office an we can pass them on!   The more people who get involved, the more likely we are to be able to put on more events.

Summer club or half term club

We have worked with some outside providers to run these, but we are reliant on other providers for these.  We will keep trying to find people to run these, but if the uptake is poor they won’t run them here. 

A rewards fair for children to ‘spend’ their dojos/points at as a reward scheme

That’s an interesting idea.  We will discuss that as a staff team.

They should also have math courses to encourage children to compete with other schools

We will see if there are maths competitions we can join.

Suggestions for improvements

What we did during 2024-5

Taking more responsibility of children with bad behaviour

We have continued to work closely with parents to discuss the needs of the children in our school.  We work with a lot of outside professionals and will continue to do so to support all the children.  The whole staff team are working with the local Educational Psychology service to develop our understanding of trauma that children may have experienced and how this affects them, their communication, and therefore their behaviour.   

More class trips

Last year children visited the cinema, the library the theatre, the local park, the Horniman museum, the British Museum, the O2 and Year 6 had a residential trip too.

More fun things in the playground.

We have continued our work in the playground and will continue to do this.  Children are very active at playtime, they enjoy the sandpit, the mud kitchen, ball games, gymnastics, playing with small world toys as well as construction with larger equipment.   

More food choices

We looked for a new catering company last year and successfully started a contract with Nourish form September.  We hope the children like the change!   

More after school clubs

We continued to look for new clubs, but not many people signed up.  This meant we had to cancel some as we could not run them for only one or two children.

Suggestions for improvements

What we did during 2024-5

With more homework based on writing

We sent home competitions, writing on the computer in the Google classroom and on paper to support this.  Teachers sent links to videos that might support learning too. 

Need more assistance teachers

We continue to use our budget as creatively as possible to ensure as much support is in place for the children as we can get.   

Suggestions for improvements

What we did during 2024-5

More Sports events

Last year Martin  took out 90 different children to 27 different interschool sports competitions. We think this is really impressive!

Keeping an eye the children while they play outside in the playground.

We have worked with the staff and children to ensure that children know where staff are and can find them in their bright orange jackets.   We have employed additional lunchtime staff as well.   

Suggestions for improvements

What we did during 2024-5

A reminder on holiday days, midterm etc and resumption would be appreciated.

We have tried to be extra organised and have published the list of all upcoming dates that we know on our website already for the whole year ahead. We made sure we sent text and email reminders and updated the pop up box on our website too so everyone knew what was coming up. 

What events would you like to see?

What we did during 2024-5

To teach our kids about money economy and society

We are trying to get someone from HSBC to come into school and address this.   We should be able to share details soon.

Mathematics event

We held a maths workshop for parents and  Year 3 children and will roll out  the maths with parents workshops for all classes this year.  Keep an eye out!   

Meeting the teacher for the next year so you as a parent know who the new teacher will be in the coming year

We sent a letter out this week about these!  Due to staff turnover we were unable to do these in July.   

I would love to see another Quiz night

We ran a few of these last year – we had maths ones and reading ones!  

Christmas Fair

We ran one!  We hope you came!   

Art workshop

We didn’t get to this.  We’re on it!